Privacy Policy for MetricsLab.io
Effective Date: November 20, 2025
At MetricsLab.io, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you interact with our services.
1. Information We Collect
We collect the following types of information:
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Name, phone number, and email address when you sign up or contact us
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Technical data such as IP address, device type, and browser
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Any other information you voluntarily provide through our website or messaging channels
2. How We Use Your Information
We use your information to:
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Send appointment reminders, account updates, and customer support responses via SMS
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Deliver promotional and service-related content
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Improve our platform, user experience, and communication
3. SMS Communications
By providing your phone number and opting in, you agree to receive SMS messages from MetricsLab.io. These messages may include appointment confirmations, account alerts, and promotional offers.
Message and data rates may apply.
You may opt out at any time by replying “STOP” to any message. For help, reply “HELP” or contact our support team.
4. Consent
You provide consent during account creation or by texting a designated keyword to our number. We securely store opt-in timestamps and related metadata for verification purposes.
5. Sharing and Third Parties
We do not sell your personal data. We may share information with trusted third parties for processing and communication services (such as SMS delivery) in accordance with applicable laws.
6. Your Rights
You have the right to:
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Access the personal data we store about you
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Request correction or deletion of your data
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Withdraw your consent to communications
7. Data Security
We implement appropriate technical and organizational measures to safeguard your data.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
MetricsLab Support
Email: support@metricslab.io
Website: https://metricslab.io
